Hear from our franchise owners

Many Subway® franchise owners were once in your position... thinking about running their own business. Meet some of our franchise owners and hear how they got started, what it’s like to be a Subway® franchisee and why they recommend it.

LUKE KENDALL Subway® Franchisee


Luke Kendall is part of a successful Subway® franchisee team with 16 staff across two stores in Southsea and Havant in Hampshire. Luke’s mother, Sarah, had run a family catering business full-time for many years before deciding to invest in a franchise with her two sons.
Luke commented: “When comparing franchises within our price range, the Subway® brand stood out from the rest. The brand is huge and is rapidly expanding; to buy a Subway® franchise made perfect sense to us. The Subway® brand supported us from day one with everything from the shop fit-out plans to sales growth.”

Although Luke is only 25, he has adapted very quickly to running his own business and has found working with his family to be very rewarding. The trio has a hands-on attitude and make sure that they regularly work with their staff on their development.

The Kendall family has ambitious plans and is already on the look-out for potential new Subway® store locations, with hopes to add more locations to their portfolio in the next two years.

RAJVEER SANDHAR Subway® Franchisee


At 21, Rajveer Sandhar is one of the youngest Subway® franchisees in the country. Rajveer left school at the age of 16 and launched himself headfirst into the challenge of helping to manage one of his father’s two Subway® stores located in Cannock and Stafford, before becoming a second-generation franchisee when he opened his first store in Bromsgrove in November 2015.

“I’m very lucky to receive support from my dad whenever I need it. He is very experienced in most matters and can answer most of my questions, but the support I also receive from the Subway® brand itself is invaluable. It’s very much a hands-on approach with constant support from my Field Consultant and Development Agent. Everyone wants to see you do well, which is very reassuring.

“It can be hard at times, but I’m very proud of the fact that as a Subway® franchisee, I can say I’m my own boss at the age of 21 and I can’t wait for my journey with the Subway® brand to continue for many more years to come.”


KATIE FLANNERY Subway® Franchisee


After graduating with a degree in Food Business from University College Cork, Katie knew that she wanted to work in the food industry and looked into her options.

“After graduating I began exploring franchise opportunities in my area and the Subway® brand appealed most to me as it was well known for having lots of choice and freshly prepared options. Applying for the franchise was the first step. I spent a great deal of time looking for suitable locations and writing up my business plan. Once I found my ideal spots, it was all go from there.”

Katie’s advice for anyone thinking of buying a Subway® franchise for the first time:
“Work hard, dream big’, that’s my motto. At the age of 27 I have achieved more than I ever could have imagined. It has been the most exciting and rewarding experience of my life.”

JAMIE LLOYD Subway® Franchisee


Jamie became a franchisee at just 19 years old, making the decision to start his own business with the support of his parents, who joined him in the venture.

“At 19 years old I was fresh out of college and didn’t know what professional avenue I wanted to go down. I really enjoyed being in customer-facing roles and had an interest in the food industry. I requested the Subway® brand’s franchising brochure, which contained all the details we needed to make an informed decision.”

“After the training, we had our first store up and running within four weeks – it was a whirlwind! We had the support of the Subway® brand throughout which was really reassuring, with regular contact to check we were on track.”

Two years after investing in the first store, Jamie opened his second, this time on his own:

“Opening the second store was a fantastic chance to go out on my own, which was a big step up. My career developed rapidly as I was suddenly solely responsible for the two Subway® stores’ operations and development.

“I would really encourage anyone thinking of buying their first franchise to go for it, but don’t underestimate the challenges that come with it. But the rewards are fantastic too – you have a flexible lifestyle as you aren’t committed to a 9 to 5 desk job and there’s huge variety in your day-to-day activity. Ultimately, I have no regrets about joining the Subway® brand and I love my work.”

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